Frequently Asked Questions
How quickly do you respond to support requests?
We typically respond to all inquiries within 24 hours during business days. For urgent technical issues, we aim to respond within 4 hours.
What information should I include in my support request?
Please include your device type, operating system, browser version (if applicable), and a detailed description of the issue you're experiencing.
Do you offer phone support for all users?
Phone support is available for premium subscribers. Free users can contact us via email or live chat for assistance.
Can I request new features or activities?
Absolutely! We love hearing from our users. Send us your ideas and we'll consider them for future updates.
What are your business hours?
Our support team is available Monday through Friday, 9 AM to 6 PM IST. Live chat and email support are available 24/7.