How we collect, use, and protect your information
At Snapplay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our motion-based interactive platform.
We believe in transparency and want you to understand exactly how your data is handled. This policy applies to all users of Snapplay, including visitors, registered users, and subscribers.
We collect information that you provide directly to us, including:
As a motion-based interactive platform, we collect:
We automatically collect certain technical information, including:
We use the collected information for the following purposes:
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Provide and improve our services | Account data, gameplay metrics, technical data | Contract performance, legitimate interest |
| Personalize interactive experience | Preferences, interaction patterns, device data | Legitimate interest, consent |
| Process payments and subscriptions | Payment information, account details | Contract performance |
| Customer support and communication | Contact information, support history | Contract performance, legitimate interest |
| Security and fraud prevention | Technical data, usage patterns | Legitimate interest, legal obligation |
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
We may share information with trusted third-party service providers who assist us in operating our platform, including:
We may disclose your information if required by law or in response to valid legal requests, such as:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
We implement comprehensive security measures to protect your information:
• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure data centers and infrastructure
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
You have certain rights regarding your personal information:
You can request deletion of your account and associated data through your account settings or by contacting our support team.
Snapplay is designed for family use, and we take children's privacy seriously:
We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 without parental consent.
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
We use cookies and similar technologies to enhance your experience:
You can control cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
If you have questions about this Privacy Policy or our data practices, please contact us:
This privacy policy is effective as of the date shown above.